Heywood Healthcare streamlined its AP operation with Vision360 Enterprise, achieving touchless invoice processing, automated PO matching, invoice exception handling which reduces costs and improved financial visibility across its organization.
Customer Overview
Organization : Heywood Healthcare (Heywood Hospital / Athol Hospital)
Industry:
Healthcare
EMR Environment:
Meditech Expanse
Invoice Volume:
Approximately 4,000 invoices per month including PO backed invoices
Heywood Hospital provides comprehensive healthcare services and manages a complex finance operation with strict compliance and operational efficiency requirements. The hospital’s Accounts Payable team processes thousands of invoices monthly, requiring an efficient and compliant AP system.
The Challenge
Heywood Hospital faced significant challenges managing their Accounts Payable process:
- Manual data entry caused delays and errors in invoice processing
- Invoice approvals were slow due to manual routing and lack of automation
- The team lacked an efficient way to perform three-way matching on PO invoices
- Integration gaps between AP processes and Meditech Expanse created inefficiencies
- Maintaining compliance and audit readiness was increasingly difficult
The manual and fragmented process limited the hospital’s ability to scale and maintain timely payments.
The Solution
Vision360 Enterprise was implemented to automate and streamline Heywood Hospital’s AP operations:
- Elimination of manual data entry through seamless Meditech integration
- Automated invoice routing for faster, transparent approval workflows
- Three-way matching to ensure invoice accuracy and compliance
- Centralized invoice repository for real-time status tracking
- Full audit trails to support compliance and reporting requirements
The deployment was completed efficiently with minimal disruption.
Why Vision360 Enterprise
Heywood Hospital chose
Vision360 Enterprise AP Automation because it is one of the few AP automation platforms with
native integration to Meditech Expanse, enabling seamless data flow and process automation.
Key reasons for selecting Vision360 included:
- Integration with Meditech Expanse to eliminate manual entry
- Automated routing of invoices for approval within defined workflows
- Three-way PO matching (invoice, purchase order, receipt) to reduce errors
- Centralized invoice management and tracking
- Compliance and audit-ready histories and reporting
The Results
Since implementing Vision360 Enterprise, Heywood Hospital has realized measurable benefits:
- Processing approximately 4,000 invoices per month with 100% automation of data capture
- Significant reduction in manual data entry errors and exceptions
- Accelerated invoice approvals leading to improved vendor relationships
- Enhanced compliance through three-way matching and audit trails
- Streamlined operations, allowing AP staff to focus on higher-value tasks
The seamless integration with Meditech Expanse ensures continuous, error-free data synchronization, a unique capability few other AP automation systems offer.
Customer Impact
“Vision360 Enterprise has transformed our AP process by integrating directly with Meditech, eliminating manual work, and accelerating approvals. It’s a game changer for our hospital finance team.”
— Finance Director, Heywood Hospital
Key Takeaway
Vision360 Enterprise’s unique integration with Meditech Expanse enabled Heywood Hospital to automate its Accounts Payable processes, improve accuracy, and maintain compliance while handling a high volume of invoices efficiently.
